The ferry that leaves from Cancun to Isla Mujeres represents the perfect fusion between comfort and elegance. With departures scheduled every half hour from different departure points in Cancun, such as Puerto Juárez, Playa Caracol and Playa Tortugas. The ferry provides options of outdoor seating to enjoy the scenery or air-conditioned interiors for added comfort. Its inclusive design makes it an accessible means of transport for people with disabilities, cyclists and pets, ensuring that all passengers can enjoy a hassle-free trip. Inside, there are designated areas for the sale of snacks and drinks, ensuring that passengers have everything they need for a pleasant journey.
The ferry that sails from Cancun to Isla Mujeres offers a unique experience that goes beyond a simple means of transportation. From its elegant design to its exceptional service, every aspect is carefully thought out to meet the needs and desires of passengers. On board, travelers can enjoy a variety of entertainment and activities, from observing the seascape to socializing with other passengers. Additionally, the relaxed and welcoming atmosphere invites passengers to immerse themselves in the beauty of the Mexican Caribbean as they head towards their destination.
Activity details:
This ferry has departures to Isla Mujeres every half hour from Puerto Juarez, Playa Tortugas and Playa Caracol.
The tour is approximately 25 minutes.
In Puerto Juarez: from 5:30 AM to 12:00 AM (midnight)
At Caracol Beach: from 10:30 AM to 5:00 PM
At Playa Tortugas: from 9:00 AM to 7:00 PM
Note: anyone from 1.20 m tall pays an adult ticket
Children under 1 year old do not pay a ticket (they require a boarding ticket)
Your ticket is valid for 6 months
Your ticket includes a maximum luggage of 25 kg and without exceeding the measurements: 40x60x80 cm
If you bring pets, they must travel in designated areas on a leash or crate (carrier).
The environmental sanitation tax must be paid
Additional Recommendations:
- Do not make sudden movements on board
- Do not neglect children or their personal belongings (we are not responsible)
- Wear sunglasses
- Use sunblock
- Have fun and enjoy the tour
It includes
- Round trip transportation: Cancun to Isla Mujeres and Isla Mujeres to Cancun
- Validity of 6 months
- maximum luggage of 25 kg and without exceeding the measurements: 40x60x80 cm
- You can bring your pet on a leash or crate (travel in designated areas)
- Air conditioning in interior living areas
- Facilities for people with differential abilities
Doesn't include
- Environmental sanitation tax (approximately 21 Mexican pesos)
- Foods
- Drinks
- All services not specified
Departure time and place: Every half hour - from Puerto Juarez, Playa Caracol or Playa Tortugas (any of the 3 locations)
Return time: Every half hour - same arrival point in Isla Mujeres
- Cancellations with less than 15 days in advance and cases of "no show" of Confirmed reservations will not give rise to a refund.
- Any deduction or reimbursement due to complaints and claims must be made in mutual agreement between the company and the client provided that it had been informed by written during the provision of the service or 3 days after completion.
- Returns are made with a stipulated time of 15 business days, from the cancellation or breach of the service, by means of bank transfer, is It is necessary to provide the complete data for the account registration process in the bank.
- For cancellation or non-compliance by the client, a penalty of payment of the 30% on the contracted service.
- No refunds are made for services taken on seasonal dates high (Easter, June, July, August, December and January).
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