Xel-Ha Park

100 in Cancún

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The Xel-há park is considered one of the largest and most beautiful natural wonders, offering one of the best experiences in the heart of the Riviera Maya, home to various species of flora and fauna. You can practice unlimited snorkeling while you swim and enjoy its rivers, cenotes and natural cove. This park has to offer water activities, ecological attractions, restaurants and the best landscapes to admire while you relax in a hammock, take a walk through the jungle or the aquatic zip lines that you will only find in Xel-há. In this place you will perceive the innumerable secrets that nature keeps under each rock and in each leaf when you go along the paths in the jungle, among the roots of the mangrove swamp and with the 360° views from the top of the Mirador Lighthouse at 40 meters , from where you can contemplate the beauty of the Riviera Maya and the Mexican Caribbean in all its splendor and descend on a slide that ends in a natural pool.

In addition to water activities and on dry land, you can find 4 restaurants, 2 bars, rest spaces and the best landscapes. With its number of services available, you can relax in the fresh air of worries where fun flows naturally. More than an amusement park, it is a special place for the whole family with something for all ages; since, there is also a world for children with many facilities for them to have fun.

It is essential to present identification at the park ticket offices.

Book early so you can enjoy a fantastic day in the Mexican Caribbean. We will wait for you!

Activity details:

You can enjoy the Xel-há park from 8:30 AM to 6:00 PM

Xel-há is located in Mexico Carretera Chetumal - Puerto Juárez Km 240, premises 1 & 2, module B, Playa del Quintana Roo, Mexico 77780. Located south of Playa del Carmen and before reaching Tulum.

How to get?

If you are in Cancun: the distance is 110 km from the Cancun International Airport in the direction of Tulum. Travel time is approximately 1 hour and 20 minutes.

If you are in Playa del Carmen: the distance is 48 km from Playa del Carmen in the direction of Tulum. Travel time is approximately 40 minutes.

If you are in Tulum: the distance is about 18 km north of Tulum, in the direction of Playa del Carmen and the travel time is approximately 20 minutes.

Note: check the services included

Additional Recommendations:

Bring comfortable beach clothes, a bathing suit and an extra change of clothes.
Wear a hat or cap and sunglasses.
Your sunscreens, repellents, and sunscreens should only contain titanium oxide and zinc oxide.
Bring cash or card to carry out an optional activity, buy your photos or buy souvenirs.
Bring cash or a card to buy souvenirs, do some optional activity or purchase photos of your visit.
Children under 12 years of age with a height greater than 1.40 m must also present identification to prove their age.
Transportation is only included if you add it at the time of your purchase.
Reservations canceled more than 2 days before the arrival date are subject to a 10% administrative fee; from 2 to 0 days before the arrival date, or in case of not arriving, they will not be refundable.
It is not possible to change the date on the same day of the tour.

It includes

Unlimited snorkeling in the cove with the use of fins and snorkel mask with integrated tube.
Rim ride along the river.
El Faro Mirador with 360° views at 40 m high and slide down.
Continental breakfast from 9:30 a.m. to 11:30 a.m.
Snacks and buffet lunch from 11:30 a.m. to 5:30 p.m.
Unlimited soft drinks and domestic open bar.
Adventure World: rope games, zip lines and jumps from 5 meters high.
Tour of trails in the middle of the jungle.
Cenotes, caves and grottos.
The Meliponario and the Nursery.
Special games for little ones in the Children's World.
Life jackets, floating tires and bicycles.
Use of lockers, toilets, showers, dressing rooms and a towel.
Other services (WiFi, ATMs and shops at additional cost).
Free parking.

Doesn't include

Everything that is not specified

Departure time and place: 8:30 AM - Carretera Chetumal - Puerto Juárez Km 240, premises 1 & 2, module B, Playa del Quintana Roo, Mexico 77780. Located south of Playa del Carmen and before reaching Tulum.

Return time: 6:00 pm - Carretera Chetumal - Puerto Juárez Km 240, premises 1 & 2, module B, Playa del Quintana Roo, Mexico 77780. Located south of Playa del Carmen and before reaching Tulum.

Cancellations with less than 15 days in advance and cases of "no show" of Confirmed reservations will not give rise to a refund.
Any deduction or reimbursement due to complaints and claims must be made in mutual agreement between the company and the client provided that it had been informed by written during the provision of the service or 3 days after completion.
Returns are made with a stipulated time of 15 business days, from the cancellation or breach of the service, by means of bank transfer, is It is necessary to provide the complete data for the account registration process in the bank.
For cancellation or non-compliance by the client, a penalty of payment of the 30% on the contracted service.
No refunds are made for services taken on seasonal dates high (Easter, June, July, August, December and January).