Discover the underground wonder of Río Secreto on this unforgettable excursion! From the moment you arrive at the reception, we will take you to Río Secreto (located about 15 minutes from the reception), our friendly guides will greet you with detailed safety instructions to ensure a smooth experience. Once equipped with wetsuits, a life jacket and a helmet with a lamp, you will enter the trails of the nature reserve. Here, you will be greeted with a warm Mayan welcome that will immerse you in the rich culture of the region. During the approximately 1 kilometer tour , you will have the opportunity to explore the glass galleries, admiring stalactites and stalagmites that have taken centuries to form. You will walk in some parts and swim in others, allowing you to experience the beauty of this underground landscape from different perspectives.
With small groups of a maximum of 10 people per guide, you will have personalized attention from our experts every step of the way. In addition, you will have lockers to store your belongings safely. After this exciting adventure, a well-deserved feast awaits you in the form of a regional buffet, where you can taste authentic Mexican dishes and refresh yourself with fresh waters . This tour offers you a complete experience: exploration, culture, safety and delicious regional food.
Reserve in time. We will wait for you!
Activity details:
We start this activity from 9:00 AM at the reception of Río Secreto: Carretera Cancún - Tulum Km. 283.5, 5 minutes from Playa del Carmen or you can include transportation for an extra price and we will pick you up at your hotel approximately at that time (if is in the Hotel Zone) - you must be in advance at the indicated time
This activity lasts approximately 4 to 5 hours
Groups are usually open from 9:00 AM - 11:00 AM and 1:00 PM
You will have a buffet of regional food and water
They are provided with all the necessary equipment for the activity.
The return is to the Río Secreto reception or if you included transportation, we will drop you off at the hotel where we picked you up.
Additional Recommendations:
- Wear comfortable clothing and shoes
- Wear sunglasses
- Use sunblock
- Follow the guides' instructions
- Bring a credit card or cash for souvenirs and/or tips
It includes
- Access to the nature reserve
- Group of maximum 10 people per guide
- Specialized guide
- Lockers
- Neoprene suit and life jacket
- Safety helmet with lamp
- Towels
- Regional buffet
- Fresh waters
Doesn't include
- Transportation (has an extra price)
- Other meals
- Other drinks
- All services not specified
Departure time and place: 1st group at approximately 9:00 AM - Pick up at your hotel (if located in the Hotel Zone) or you can arrive directly at Carretera Cancún - Tulum Km. 283.5, 5 minutes from Playa del Carmen
Return time: 1st group from 1:00 to 2:00 PM - your hotel (if you chose with transportation) or at the same starting point at the Río Secreto reception
- Cancellations with less than 15 days in advance and cases of "no show" of Confirmed reservations will not give rise to a refund.
- Any deduction or reimbursement due to complaints and claims must be made in mutual agreement between the company and the client provided that it had been informed by written during the provision of the service or 3 days after completion.
- Returns are made with a stipulated time of 15 business days, from the cancellation or breach of the service, by means of bank transfer, is It is necessary to provide the complete data for the account registration process in the bank.
- For cancellation or non-compliance by the client, a penalty of payment of the 30% on the contracted service.
- No refunds are made for services taken on seasonal dates high (Easter, June, July, August, December and January).
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